Inta-Lock extracts a snapped car key from the ignition, door or boot lock at your vehicle in Leicester, then repairs the broken key or cuts a new one.
Get a price for your car
Send the details and Matt comes back with a price.
A broken car key is one of two things. Either the blade has snapped, bent or come away from its fob, or the key is whole and stuck fast in the lock. Extraction clears the lock, and a repair or a new blade puts a working key back in your hand.
Matt is with you within the hour in Leicester, and the same day across Leicestershire. The phone is answered 24 hours a day, every day of the year, and a quote is agreed before work begins.
The fragment comes out cleanly when nothing has pushed it deeper. Until Matt arrives, the broken key and the lock are left exactly as they are.
Seven fault locations cover a broken key, and each one sets whether the job is an extraction, a repair or both.
| Where the key has failed | What Matt does | New key afterwards | What you leave with |
|---|---|---|---|
| Blade snapped inside the ignition barrel | Extracts the fragment through the keyway, then checks how the barrel turns | Yes, a new blade is cut and the transponder side of the key is dealt with | A clear ignition and a key tested in it |
| Blade snapped inside a door lock | Extracts the fragment through the keyway, then checks the lock with the new blade | Yes, a new blade is cut | A door lock that turns and a key tested in it |
| Blade snapped inside the boot lock | Extracts the fragment through the keyway, then checks the lock with the new blade | Yes, a new blade is cut | A boot lock that turns and a key tested in it |
| Flip key blade parted from the fob at the hinge | No extraction. A blade is fitted to the fob where the fob is sound | A blade only, where the fob electronics still work | The fob you already own with a firm blade |
| Blade bent or cracked but still in one piece | No extraction. A new blade is cut before the damaged one snaps in a lock | Yes, a new blade is cut to the lock and not copied from the bend | A straight blade and the damaged one retired |
| Key whole but stuck in the lock | Frees the key without force, then finds what held it | Only where the blade is worn or bent, checked at the vehicle | The key out of the lock and the cause named |
| Head or case broken, blade and chip loose | No extraction. The blade and the chip are moved into a sound case | No, where the blade and the chip are undamaged | The same key in a case that holds together |
Where a fragment sits beyond reach of the keyway, the lock has to come out of the vehicle to release it, and Matt says so before the work goes any further.
Six steps take the job from the call to a tested key.
A snapped key out of the lock and a working key in your hand, where the car stands.
Call Matt on 0116 442 2084A car key is three parts, and a snap usually breaks only one of them. That is why a broken key is often a repair and not a whole new key.
Before a new blade is cut, identity and authority to request the work are checked. The V5C vehicle registration certificate, which names the registered keeper, and photo identification are common examples, and what applies is confirmed on the call.


Matt East attends every broken key call himself. He trained as a locksmith from 2011, which is the lock side of this job, and has worked on vehicles with automotive key equipment since 2019, which is the key side of it.
A snapped blade is both jobs at once, a fragment to remove from a lock and a key to make good. Garage and dealer referral relationships date from 2021, and Inta-Lock has more than 1,000 jobs behind it.
Four causes sit behind a broken key, and the cause decides whether the new blade lasts or meets the same end.
A key rarely breaks without notice. A blade that has to be jiggled, a visible bend, or a lock that grows stiffer month by month are the signs that come first.
A barrel that stays stiff once the fragment is out is a fault of the barrel and not of the key. That work is a service of its own, set out under ignition repair.
Four things set the quote, and the figure for your own vehicle is agreed before work begins.
No price list is published. Tell Matt which lock holds the fragment and what is left of the broken key, and the quote covers that job and nothing else.
A car with a fragment in the ignition is not driven anywhere, so the extraction happens where the vehicle stands, on a driveway, in a car park or at the roadside. Matt is with you within the hour in Leicester, and the same day across Leicestershire.
Leicester AreasView All Areas We CoverInta-Lock holds 4.9 out of 5 from 51 Google reviews on the Leicester listing. The reviews are shown below as Google publishes them.
View all Google reviewsEXCELLENT
Based on 51 reviews
Posted on Google![]()
Logan MaxTrustindex verifies that the original source of the review is Google.
Inta-lock Auto Locksmith in Leicester did a fantastic job with my Audi keys. The service was professional and efficient, and they sorted me out with a new key quickly. Competitive pricing and friendly service. Highly recommend them.Posted on Google![]()
Ian WrightTrustindex verifies that the original source of the review is Google.
Swiftly gave a quote, Turned up when he said. Replaced lock swiftly and had card payment organised. Very satisfied with work and efficient and polite service.Posted on Google![]()
Alan JohnsonTrustindex verifies that the original source of the review is Google.
Needed a spare key for our Mini - Matt’s response to our enquiry was very quick, concise and included all the information we needed. Matt was available to come to our house to do the work very quickly, arrived on time and carried it all out as agreed with no issues. Great customer servicePosted on Google![]()
Prakash GurungTrustindex verifies that the original source of the review is Google.
This guy swearingPosted on Google![]()
Santini BasraTrustindex verifies that the original source of the review is Google.
Matt was great, came and sorted out our issue very fast, was very friendly and really flexible. Would def work with him again.Posted on Google![]()
Abidur MasumTrustindex verifies that the original source of the review is Google.
Quick and Efficient. Highly recommend.Posted on Google![]()
Rachel TelferTrustindex verifies that the original source of the review is Google.
Matt looked after us brilliantly. A very efficient service, highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Four situations sit next to a broken key, and each one is a different job once the lock is clear.
Comparison. Both leave a driver with a key that no longer does its job, and both are put right at the vehicle.
Differences. A snapped blade is a mechanical break in the metal, and the lock is involved because the fragment is inside it. A failed fob is an electronic fault in the buttons, the battery or the circuit board, and the blade still turns the lock.
Similarities. Both keep as much of the existing key as is sound, and both are quoted before work begins.
Effects. A key whose blade is whole and whose buttons have stopped is not a broken key job. It belongs to key fob repair.
A new blade is made in one of two ways. It is cut to the key data or the lock of the vehicle, or it is copied from the pieces of the broken key.
A copy repeats whatever wear thinned the old blade, so the copy starts life as worn as the key that snapped. A blade cut to the lock starts at full depth. The blade profiles and the cutting methods are set out under car key cutting.
A broken key stays a repair while the head survives with a sound chip. It becomes a replacement when the head is lost, crushed or water damaged, or when the pieces are gone and no second key exists.
At that point nothing of the old key is reused, and a whole key is cut and coded to the vehicle. That job is set out under replacement car keys.
Comparison. Both routes end with the fragment out of the lock and a key that turns.
Differences. A mobile extraction happens at the vehicle. A garage works on the car in its workshop, and a car with a fragment in the ignition reaches a workshop on a recovery truck.
Similarities. Both look at the lock once the fragment is out, because the lock is often what broke the key.
Effects. The recovery leg drops out of the job when the locksmith travels and the car does not, whether the vehicle stands on a drive in Evington or outside a workplace across the city.
Yes, a snapped key is removed from the ignition without a new barrel where the barrel itself is sound.
The fragment is drawn out through the keyway with extraction tools and the barrel stays in the steering column. A barrel that is worn or damaged is a separate fault, and Matt says so before any further work.
Yes, a new key is cut using the two broken pieces, which show the cuts of the blade.
Where the pieces are badly worn, the blade is cut to the key data or the lock of the vehicle instead, so the wear is not copied.
The chip from a broken key is reused where the key design allows it and the chip still reads.
The chip sits in the head of the key, away from the break. Where it is not reusable, a new chip is coded to the immobiliser.
No, glue does not get a broken key out of a lock, and it usually fixes the fragment to the lock.
Glue runs past the broken end and into the wafers. A fragment that slides out with extraction tools then turns into a lock that has to come apart.
A car key snaps in cold weather because a frozen or stiff lock resists the blade and the extra force goes into the metal.
A blade already thinned by wear gives way first. A key that feels stiff in a cold lock is a key to stop turning.
Identity and authority to request the work are checked before a new key is cut.
The V5C vehicle registration certificate and photo identification are common examples, and what applies to your own vehicle is confirmed on the call.
Yes, broken key extraction is available at night, because Inta-Lock is open 24 hours and the phone is answered every day of the year.
Matt is with you within the hour in Leicester, and the same day across Leicestershire.
Leave the fragment where it is, keep both pieces of the broken key and call Matt.