Mileage Correction Service in Leicester
Inta-Lock corrects the mileage reading on the instrument cluster of a vehicle in Leicester where a cluster has been replaced or its memory has lost the genuine mileage.
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Evidence of the genuine mileage is required from the service history before any work, and identity and authority to request the work are checked. Inta-Lock does not undertake a mileage correction where it suspects the reading is being changed for fraudulent reasons.
Three situations lead to a correction, a new cluster, a corrupted cluster memory and a second hand cluster. Requests are taken on 0116 442 2084, and a quote is agreed before work begins.
Three Legitimate Reasons for a Mileage Correction
Three situations leave an instrument cluster showing a mileage that is not the genuine mileage of the vehicle, and each one is corrected to a figure that is evidenced first.
| Situation | What is wrong with the reading | What is corrected | Evidence asked for |
|---|---|---|---|
| A new instrument cluster is fitted because the old one failed beyond repair | The new cluster does not carry the mileage the original cluster showed | The new cluster is set to the mileage the original showed | Service history showing the genuine mileage, with the V5C and photo identification as common examples of the identity checks |
| The memory chip of the cluster, the EEPROM, is corrupted or has lost its data | The mileage does not display | The data is restored and the correct mileage is put back | Service history showing the genuine mileage, with the V5C and photo identification as common examples of the identity checks |
| A second hand instrument cluster is fitted | The cluster shows the mileage of another vehicle | The cluster is set to the correct mileage of this vehicle | Service history showing the genuine mileage, with the V5C and photo identification as common examples of the identity checks |
In all three rows the mileage after the correction is the genuine mileage of the vehicle. A request to show a lower figure than the vehicle has travelled is not one of the three.
Evidence Required and the Requests Inta-Lock Refuses
The checks come before the mileage work, and they decide whether the work happens at all. Two short lists set out what is asked for and what is turned away.
- Evidence of the genuine mileage of the vehicle from its service history.
- Identity and authority to request the work are checked.
- The V5C vehicle registration certificate, which names the registered keeper, is a common example.
- Photo identification such as a passport or a driving licence is a common example.
- A mileage correction where Inta-Lock suspects the customer wants the reading changed for fraudulent reasons.
- A mileage correction with no evidence of the genuine mileage, because that evidence is required before any work.
What applies to your own vehicle is confirmed on the call, before a visit or a quote for the cluster is arranged.
A mileage correction request in Leicester starts with the reason for it and the evidence behind it.
Call Matt on 0116 442 2084What the Law Says About Mileage Readings
Three statements from the law and from trading standards guidance bear on a mileage reading and on how it is described to a buyer.
- The Fraud Act 2006. Section 2 of the Fraud Act 2006 describes fraud by false representation. A person breaches the section by dishonestly making a false representation with the intention of making a gain or of causing a loss to another. A representation is false where it is untrue or misleading and the person making it knows that. The Act covers any representation as to fact, express or implied, and the mileage a seller states for a vehicle is a statement of fact.
- Trading standards guidance on mileage. Guidance for motor traders in England, Scotland and Wales, published by the Chartered Trading Standards Institute, treats the mileage shown by the odometer as a description of the distance the vehicle has travelled. It lists altering an odometer reading among its examples of a misleading statement, and it names the Digital Markets, Competition and Consumers Act 2024.
- A replaced odometer unit. The same guidance tells a trader that failing to disclose a faulty odometer unit that has been replaced, with a new unit or a second hand one, risks a misleading omission.
This page is not legal advice, and the guidance itself says that only the courts give an authoritative interpretation of the law. The seller of a vehicle is responsible for describing its mileage truthfully.
Where the Recorded Mileage of a Vehicle Sits
The genuine mileage of a vehicle is recorded away from the cluster, in its service history and at each MOT test.
The service history is the evidence Inta-Lock asks for. Each service entry carries the mileage of the vehicle on the day of the service, so the entries show how the figure has risen over time.
The MOT history service on GOV.UK shows the mileage recorded when a vehicle was tested, along with whether it passed or failed. The service asks for the number plate of the vehicle, and it holds results for tests on cars, motorcycles and vans done since 2005. A keeper is able to check the MOT history of a vehicle before calling.
Trading standards guidance points motor traders to the same MOT history as a mileage check. The genuine mileage evidenced by those records is the figure a corrected cluster is set to.
What Matt Asks For on the Call
Five things are asked for when a mileage correction request is made, and none of them is the figure the caller wants the cluster to show.
- Call 0116 442 2084 with the make, model and year of the vehicle, and say which of the three cluster situations applies.
- Have the V5C vehicle registration certificate to hand. It names the registered keeper.
- Give the postcode or location of the vehicle.
- Have photo identification to hand, such as a passport or a driving licence.
- Have the service history to hand, because it is the evidence of the genuine mileage the cluster is corrected to.
Identity and authority to request the work are checked, and what applies is confirmed on the call. A quote is agreed before work begins.
What a Mileage Correction Changes and Leaves Alone
A mileage correction changes one thing, the mileage reading shown on the instrument cluster of the vehicle.
The distance the vehicle has travelled stays what it is. The correction brings the reading on the cluster back into line with that distance after a cluster has been replaced or its memory has failed.
The mileage recorded at earlier MOT tests stays on the MOT history, and the entries in the service history stay as they were written. Those records are the evidence for the correction, and the correction does not rewrite them.
A key or immobiliser warning on the same display, with an engine that does not start, is a different fault from a wrong mileage reading. That fault is traced under immobiliser diagnostics.
Matt East Handles Each Mileage Correction Request
Matt East, the owner of Inta-Lock, handles each mileage correction request himself, from the call to the checks on the evidence. The person who hears the reason for the request is the person who decides whether the work goes ahead.
His locksmith training dates from 2011 and his automotive work and equipment from 2019. Garage and dealer referral relationships date from 2021, and Inta-Lock has completed more than 1,000 jobs across its auto locksmith work.
- SERMI Accredited
- NCFE Qualified
- NNAL Member
- Enhanced DBS Checked
- Insured to £5 Million
Mileage Correction Enquiries From Across Leicester
Inta-Lock is a mobile auto locksmith serving Leicester and Leicestershire, and the postcode or location of the vehicle is asked for when a mileage correction is requested.
The phone is answered 24 hours a day, every day of the year, on 0116 442 2084.
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Mileage Correction and the Situations Beside It
Five neighbouring situations sit close to a mileage correction, and each one is a different matter from the correction itself.
Mileage Correction Compared With Mileage Fraud
Comparison. Both change the mileage reading shown on the instrument cluster of a vehicle.
Differences. A mileage correction sets the cluster to the genuine mileage of the vehicle after a cluster has been replaced or its memory has failed. Mileage fraud sets the cluster to a figure the vehicle has not travelled, so that the vehicle is described as something it is not.
Similarities. Both leave a reading that a later keeper or buyer relies on, which is why the reason and the evidence are checked first.
Effects. Section 2 of the Fraud Act 2006 describes dishonestly making a false representation to make a gain as fraud by false representation. Inta-Lock does not undertake the work where it suspects a fraudulent reason.
A New Cluster and a Second Hand Cluster
A new instrument cluster is fitted where the old one failed beyond repair, and it does not carry the mileage the original showed. It is set to that original figure.
A second hand cluster arrives with the mileage of the vehicle it came from. It is set to the correct mileage of the vehicle it is now fitted to. In both states the evidence is the service history of the vehicle that receives the cluster.
Cluster Mileage Work Is Separate From Key Programming
A mileage correction deals with the reading on the cluster and does not code a key. A key, a remote or a proximity fob that the vehicle does not recognise is a separate job, set out under car key programming.
Where a vehicle has both a wrong mileage reading and a key that is not recognised, say so on the call, so that each one is quoted as its own piece of work.
A Corrected Reading When the Vehicle Is Sold
The seller of a vehicle is responsible for describing its mileage truthfully. A corrected cluster shows the genuine mileage, and the service history that evidenced it stays with the vehicle.
Trading standards guidance tells a motor trader that failing to disclose a replaced odometer unit risks a misleading omission. This page is not legal advice, and a seller with a question about a sale takes it to a qualified legal adviser.
The Same Mileage Checks Apply Across Leicester
The evidence and the identity checks do not change with the address. A request from Leicester City Centre and a request from Knighton and Clarendon Park are asked for the same service history and the same documents.
Where the cluster work on your own vehicle is carried out is confirmed on the call.
Frequently Asked Questions
Is mileage correction legal in the UK?
Inta-Lock corrects a mileage reading only for the three legitimate reasons on this page, and the law on describing mileage sits in the Fraud Act 2006 and in trading standards guidance.
Section 2 of the Fraud Act 2006 describes fraud by false representation. This page is not legal advice, and the seller of a vehicle is responsible for describing its mileage truthfully.
What reasons does Inta-Lock accept for a mileage correction?
Inta-Lock accepts three reasons, a new instrument cluster fitted after a failure, a cluster memory that is corrupted or has lost its data, and a second hand cluster showing the mileage of another vehicle.
In each case the cluster is set to the genuine mileage of the vehicle.
What evidence is asked for before a mileage correction?
Evidence of the genuine mileage is asked for from the service history, and identity and authority to request the work are checked.
The V5C vehicle registration certificate and photo identification such as a passport or a driving licence are common examples, and what applies is confirmed on the call.
Does Inta-Lock lower a mileage reading to raise the value of a vehicle?
No. Inta-Lock does not undertake a mileage correction where it suspects the reading is being changed for fraudulent reasons.
A corrected cluster shows the genuine mileage of the vehicle, as evidenced by its service history.
Where is the recorded mileage of my vehicle found?
The recorded mileage of a vehicle is found in its service history and on the MOT history service on GOV.UK, which shows the mileage recorded when the vehicle was tested.
The MOT history service asks for the number plate of the vehicle.
Does a mileage correction change the MOT history of a vehicle?
No. A mileage correction changes the reading shown on the instrument cluster, and the mileage recorded at earlier MOT tests stays on the MOT history.
The service history entries stay as they were written.
Which vehicles does Inta-Lock correct the mileage reading on?
Whether the mileage reading on your own vehicle is corrected by Inta-Lock is confirmed on the call, from the make, model and year.
No list of supported vehicles is published for the cluster work.
How much does a mileage correction cost in Leicester?
A mileage correction in Leicester is quoted for the individual vehicle, and the quote is agreed before work begins.
No price list is published for the mileage service.
Call Matt on 0116 442 2084 with the vehicle, the cluster situation and the service history to hand.